If you are not 100% satisfied with your purchase, you may return to the store within 14 days of receiving your products for a full refund provided the merchandise is in its original state with tags attached and not washed. Within 30 days you are eligible for a store credit. Store credits are redeemable in-store only, not online. You must provide a receipt at the time of return.
All takeitoutside.ca orders can be returned to any Take it Outside location. Please ensure to have a copy of your invoice when returning online orders. Customers shipping orders back to the store for refund or exchange, are encouraged to add shipping insurance to return package, and shipping costs will be the responsibility of the customer, unless the product is defective or not as described/ordered. Please contact firstname.lastname@example.org for any issue with an online order.
We do not accept returns on intimate products, including packaged underwear, bathing suits, facemasks, etc.
takeitoutside.ca order returns will be processed within 3 business days from receipt of customer shipment.
Clearance items(Last chance) purchased in-store and online discounted at 40% or greater are FINAL SALE.